questions and answers

faqs

We urge you to still place your order so we can capture your details but kindly allow us to confirm stock availability before making any payments.

Should we not have a product available then a replacement will be sourced for you, or an alternative offered. We DO NOT REFUND payments if stock has not been confirmed prior to making payment, in this instance you will need to select another product to match the value the product/s, or more. 

Once full payment has cleared and reflects in our bank account, we will dispatch RAM Couriers to collect your order and deliver it directly to your front door. Depending on your preference, we can overnight your order or we can offer you our standard option which takes 4-10 working days, depending on your location and public holidays. Once your waybill has been processed and your order has been collected, we will forward you a tracking number so you can track the progress of your parcel on www.ram.co.za

Shipping costs depend on the amount of items purchased, the total weight and size of the final package. We will wrap your precious items with great care and ensure that we arrange the best shipping price available. 

No firearms can be sold in South Africa without the proper firearm license and documentation. We will only ship your purchase once all necessary paperwork has been completed and verified.

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